Privacy Policy

Star Asia Investment Management Co., Ltd. (the “Company”) shall comply with the Act on the Protection of Personal Information, the Order for Enforcement of the Act on the Protection of Personal Information and other relevant laws and regulations and such, and endeavor to protect personal information based on the following policies.

Policy

Recognizing the extreme importance of honoring individual privacy, the Company shall strive to properly handle and safely and reliably manage/use personal information in addition to ensuring using such for only predetermined purposes and appropriately handling complaints, etc. of such, by adhering to the Act on the Protection of Personal Information and other related laws and regulations as well as norms and internal rules among others.

Purposes of Use of Personal Information

Purposes of use of personal information collected by the Company are as follows.

  1. To analyze customer trends related to the Company’s businesses (*1) and conduct surveys and analyses for product development, etc.
  2. To identify the interested parties related to the Company’s businesses (*1) and deliver various notices (*2) in accordance with the business implementation
  3. To conduct marketing activities (*2) related to the Company’s businesses (*1)
  4. To identify the individuals and investigate their credits with regard to applications, contracts and other matters related to the Company’s businesses (*1)
  5. To deliver various notices (2*) in accordance with implementation of applications, contracts and other matters related to the Company’s businesses (*1)
  6. To deliver notices (*2) on questionnaires for customer satisfaction, etc. related to the Company’s businesses (*1)
  7. To conduct public relations activities of the Company (provide corporate information (*2) and deliver notices (*2) on events and questionnaire surveys, etc.)
  8. To identify the Company’s shareholders and deliver various notices (*2) as share-issuing company to the shareholders
  9. To identify the visitors to the Company and record interactions with visitors.
  10. To conduct recruiting activities (select and provide employment information (*2)) for people to be engaged in the Company’s businesses (officers, employees, temporary dispatch workers, seconded staff, etc.)
  11. To disclose and provide personal information to third parties to the extent necessary for implementing the Company’s businesses (*1) and for achieving the purposes of use from (1) through (10)

However, when upon provision of personal information a purpose of use other than the above is notified or clearly specified to the information provider (the individual) the purpose of use shall prevail over the above purposes of use.

Disclosure/Provision of Personal Information to Third Parties

Required items of personal information collected by the Company, such as address, name, real estate information or details of interactions with visitors or callers, may be provided to a third party by person, mail, phone, internet, e-mail, advertising medium, etc. in the following cases. Disclosure/provision will be halted if such request is made by the information provider (the individual). However, there may be cases where requests cannot be complied with, depending on the specifics of such requests.

  1. Where consent has been obtained from the relevant individuals
  2. Where disclosure or provision is based on laws and regulations
  3. Where it is necessary to do so for protecting people’s lives, bodies or estates, in cases when it is difficult to obtain consent from the relevant individuals for disclosure/provision of the personal information
  4. Where it is necessary to do so particularly for improvement in public health or sound development of children, and it is difficult to obtain consent from the relevant individuals
  5. Where it is necessary to cooperate with national administrative agencies, local governments or parties entrusted by such entities in conducting administrative operations designated by laws and regulations, and obtaining consent from relevant individuals for disclosure/provision of the personal information may cause problems in conducting such operations
  6. Disclosure/provision of personal information to third parties to the extent necessary for implementing the Company’s businesses (*1) and achieving the purposes of use of such information

Examples of third parties to which personal information may be disclosed/provided

  • National administrative agencies, local governments or parties entrusted by such entities
  • Parties entrusted to conduct services to the extent necessary for achieving the purposes of use of personal information
  • Parties entrusted to conduct services within the scope of the Company’s businesses (*1)
  • Counterparties and potential counterparties of contracts to be concluded in accordance with the implementation of the Company’s businesses (*1)
  • Advertising agencies and groups for advertisements, etc. to be published in newspapers and magazines or on the Internet, etc. in accordance with the implementation of the Company’s businesses (*1)
  • Judicial scriveners, etc. for registration, etc. required in accordance with the implementation of the Company’s businesses (*1)
  • Financial institutions, etc. for lending, etc. required in accordance with the implementation of the Company’s businesses (*1)
  • Building lots and buildings business operators engaged in brokerage, etc. of real estate and the Real Estate Information Network System (REINS) organizations (organizations designated by the Minister of Land, Infrastructure, Transport and Tourism under the Building Lots and Buildings Transaction Act)
* When requested to broker real estate or conduct similar services, the building lots and buildings business operators or the REINS may provide the real estate information, etc. they receive in accordance with such requests to other building lots and buildings business operators or other REINS organizations in order to look for the counterparties of the contracts. Moreover, the real estate information, etc. they receive from other building lots and buildings business operators or other REINS may be provided to the parties wishing to conduct real estate transactions or to other building lots and buildings business operators.
For more details of the REINS, please refer to the website of Real Estate Information Network for East Japan (REINS TOWER), etc.

Inquiries Relating to Personal Information

Questions concerning the general handling of personal information or personal information individuals have provided; inquiries on disclosure, corrections, suspension of use, etc.; or complaints on handling of personal information are accepted at the Financial Management Department of Star Asia Investment Management Co., Ltd. (phone: +81-3-5425-1340). However, there may be cases where requests cannot be complied with, depending on the specifics of such requests.

(*1) The Company’s businesses refer to 1) transaction, exchange and lease of real estate and agency or brokerage services for these, 2) transaction of beneficiary interests in trust for real estate, 3) holding, administration, management and disposal of real estate and beneficiary interests in trust for real estate, etc., and 4) investment management and consulting for investment corporations that invest in real estate and beneficiary interests in trust for real estate, etc.
(*2) Conduct of marketing activities and provision of various notices and various pieces of information are implemented through visits, sending of postcards and direct mails, phone calls, transmission of e-mails and other measures.

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